e-Way Bill Using TallyPrime – FAQ (2024)

Click Register on e-Way Bill portal for details.

Click the video link below to see the complete process of creating an API user on the e-Way Bill portal.

Pre-requisites to generate e-Way Bill

In the case of a transaction applicable for the e-Way Bill passed in Tally.ERP 9 Release 6.x, there can be two cases:

1. The supplementary sub-form is disabled.
2. The consignee name is manually removed in the e-Way Bill sub-form.

When such transactions are used in TallyPrime Release 2.0 for e-Way Bill generation, the Trade name, which is an optional field, will be blank despite e-Way Bill being successfully generated.

With TallyPrime Release 2.0, we have simplified the process of storing details in the supplementary sub-form regardless of it being enabled or disabled. It will ease the data entry process.

TallyPrime Release 2.0 onwards, the consignee details will always be available, and the field Trade Name will not be blank.

In the case of Company data from Tally.ERP 9 Release 6.x, you will need to verify the e-Way Bill sub-form for all the information before generating an e-Way Bill.

The Get EWB Info option is supported by NIC when the below three conditions are met –

1. The e-Way Bill should be Active.
2. e-Way Bill No. can be obtained only when you are the supplier and generator. You will not be able to fetch the e-Way Bill information for goods supplied to you, and your counter-party has generated the e-Way Bill.
3. The transaction must have the e-Way Bill number.

In TallyPrime, printing e-Way Bill Annexure is supported for vouchers widely used as Tax Invoices. You can use Send for e-Way Bill under Exchange on the top menu to generate e-Way Bills for POS and Journal vouchers, but you cannot do so during voucher creation.

You can provide all the required details for e-Way Bill generation using More Details during voucher creation.

Typically, POS is used for end-user sales and printed on a thermal printer using narrow paper rolls. Therefore, the entire information of the e-Way Bill Annexure, including the QR code, may not appear on such bills.

These combinations are determined based on the addresses of the buyer and the consignee. It may be possible that the Billing and Shipping addresses are different as the consignee must be at a different location.

Similarly, it may be possible that Bill from and Dispatch from addresses are different.

Here is all you need to know about these terminologies and scenarios:

1. Regular
   • The buyer address is same as the consignee address.
   • The seller address is same as the address from where the goods are dispatched.
2. Bill To and Ship To
   • The buyer address is different from the consignee address.
   • The seller address is same as the location from where the goods are dispatched.
3. Bill-From and Dispatch From
   • The buyer address is same as the consignee address.
   • The seller address is different from the location from where the goods are dispatched.
4. Combination of 2 & 3
   • The buyer address is different from the consignee address.
   • The seller address is different from the location from where the goods are dispatched.

To resolve this issue:

1. Go to the e-Way Bill report > Uncertain Transactions (Corrections Needed), and drill down to the required transaction.
2. Set the option Provide GST/e-Way Bill Details to Yes. The Additional Details: Sales Taxable screen will appear.
3. Press F12 and enable the Show Sub Type and Show Document Type options. The Sub Type and Document Type fields will now appear in the Additional Details: Sales Taxable screen under the e-Way Bill Details section.
4. Select the applicable Sub Type and Document Type, based on the nature of your transaction, and save the details.
5. Press Ctrl+A to save the voucher.

Now your transaction is good to go!

TallyPrime Release 2.0 onwards, you can override the e-Way Bill threshold limit configured at the Company level under F11 (Features). While recording the transaction, follow the steps given below.

1. Press Ctrl+I (More Details) > Show More > e-Way Bill Applicability > set Generate e-Way Bill by Ignoring the Threshold Limit to Yes.
2. Press Enter.
3. Under More Details > e-Way Bill Details > provide the necessary information and press Ctrl+A to save the details.

Then, you can either generate the e-Way Bill online at the time of voucher creation or use Send for e-Way Bill under Exchange to do the same.

The rejection of online e-Way Bill generation with such reason happens in the following scenarios –

1. You have recorded a sales invoice for the export of goods with taxable Stock Items, but the transaction is with LUT/Bond.
2. The transaction is recorded for RCM purchases and sales with taxable items.
3. The transaction is recorded for purchase or sales of taxable items with LUT outside or inside SEZ.

Your transaction has the correct values, but the e-Way Bill system rejects the Invoice for e-Way Bill generation.

We have reported this issue to the GST Help Desk and awaiting a response from them. We will let you know once we get a response from the GST Help Desk.

You can either update the Voucher as mark as cancelled by clicking on Ctrl+F10 and updating details. Alternatively, you can perform Get EWB Info for the transaction. Both the actions will enable you to update the required details.

There are two ways to update the status of the transaction –

1. Mark it as cancelled using the Mark as Cancelled option in the e-Way Bill report. The transaction will move to the Marked as e-Way Bill cancelled section of the e-Way Bill report.
2. Use the Get EWB Info option, and TallyPrime will fetch the status from the e-Way Bill portal to the transaction. In this case, the transaction will move to the e-Way Bill cancelled from e-Way Bill system section.

You can update the status of the transaction in two ways:

1. Use Mark as Extended by pressing Ctrl+F9. Subsequently, you will be able to update the extension details manually.
2. Use Get EWB Info by press F6. TallyPrime will fetch the latest information from the e-Way Bill and the transaction’s status will get updated.

After generation, e-Way Bills have a limited validity period based on the distance from the consignor’s address to the consignee’s address. Once the goods reach the destination, the validity of e-Way Bills lapses.

The e-Way Bill report and e-Way Bill Register can be used to search and analyse the e-Way Bills based on the date of transaction.

When you explode for details, the report displays the generated e-Way Bill and its date and time of validity.

We are evaluating the requirement. If it is required, then we will provide the facility in the future.

Here is the list of mandatory information that needs to be provided in the Transporter Details section of the e-Way Bill sub-form:

1. Distance (in KM) – This is the distance between the place from which the consignment will be dispatched and the place to which the consignment will be shipped. The distance will be based on the Pincodes of the address entered in the Dispatch From and Ship To fields.
   You can check the distance between the Pincodes entered for Dispatch From and Ship To on the following link: https://einvoice1.gst.gov.in/Others/GetPinCodeDistance
2. For Transport Mode, in the case of the consignment transported by:
   1. Road – Providing Vehicle Number, Vehicle Type, and Date is mandatory.
   2. Other than Road (Ship/Air/Rail) – Providing Doc/Lading/RR/AirWay No. and Date is mandatory.

The following table shows the prerequisites for e-Way Bill upload and export activities.

With the connected experience for e-Way Bill in TallyPrime Release 2.0, a transaction’s e-Way Bill status (generated or cancelled) is determined by the system based on the exchange activities or actions that you will perform online or offline. Additionally, you can perform Get EWB Info using the right button from the e-Way Bill report in TallyPrime. It will help you fetch the latest status of a transaction as per its status on the e-Way Bill system. Therefore, your e-Way Bill report gets updated as per the status of the transaction known to the government. The facility brings in authenticity and reliability as the status of all the transactions will reflect their actual status on the e-Way Bill system.

Manually updating the status of e-Way Bills can be helpful at times, but you cannot rely on it as it may not be authentic and the status may not be in alignment with the status on the e-Way Bill system. Moreover, the status of an e-Way Bill is dynamic and keeps changing as per your actions in TallyPrime or on the e-Way Bill system. It may be possible that you performed an activity on the e-Way Bill portal. For example, you or the supplier or transporter cancelled an e-Way Bill directly on the e-Way Bill portal, or Part B was directly updated on the portal. In such cases, the manual update becomes obsolete.

Hence, the facility to mark the status of e-Way Bill manually is removed in TallyPrime Release 2.0 to avoid the conflict between the manual and actual status of e-Way Bills on the e-Way Bill system. The online system provides Active, Cancelled, and Discarded statuses.

In the exceptional cases when there is a need to maintain Rejection status, voucher narration can be used to update and store such information.

Scenario: While carrying out any activity such as upload or Export, I get the following error:

Possible Solution:
Check your internet connectivity.

Press F1 (Help) > About > and select Status of Online Access services.

If you are unable to access the status page, then you can check your Internet connection by restarting the router.

If you can access the status page, refer to the following:

Step 1: Check Proxy Configuration

You need to check if the proxy configuration is enabled.

1. Press F1 (Help) > Settings > Connectivity >Show More > Proxy Server configuration.
   
2. Set Use Proxy Server to No for both – For Connection to Online Access Services and For Connection to Tally Gateway Server.
   
3. Press Ctrl+A to save to save the setting.

If the issue persists, refer to the following section.

Step 2: Check Antivirus/ Firewall settings

You need to add TallyPrime Program Files to Exception List of Windows Firewall.

• • For Windows 7: Add TallyPrime Program Files to Exception List of Windows 7 Firewall
  • For windows 8: Add TallyPrime Program Files to Exception List of Windows 8 Firewall
  • For windows 10: Add TallyPrime Program Files to Exception List of Windows 10 Firewall

If the issue still persists, refer to the following section.

Step 3:

The host name should be whitelisted in order to use e-Invoice trial through the e-Invoice Sandbox system.
To know how to do it, refer to the topic Exclude IP/Hostnames in Firewall or Proxy.

If a sales transaction is applicable for e-Invoicing, then you first need to generate IRN. Then and only then you can generate e-Way Bill. Alternatively, you can generate e-Way Bill along with IRN.

For Debit and Credit Notes applicable for e-Invoice, you can generate e-Way Bill without generating IRN.

Here are the three cases for the e-Way Bill login sessions:

Single user –
The login session lasts for six hours if you do not shut the system or reset your login. If you had shut your system or reset your login in TallyPrime, then you will need to log in again.

Multi-user environment (with security) –
A session obtained by a user cannot be shared with others. Each user is required to log in to the portal once in six hours, and the duration is applicable from the time of the first login.

Multi-user environment (without security) –
A session obtained by a user will last for six hours, and since there is no security, the session can be used by any user accessing the Company.

The following are the mandatory fields for the generation of the e-Way Bill –

1. Sub-type – Sub-type is the type of transactions that you need to select while generating e-Way Bill. Sub-type can be Supply, Export/Import, Job Work, Lines Sales, For Own Use, Recipient Not Know, SKD/CKD/Lots, and others, as applicable.
2. Document Type – This refers to the type of document. It can be Tax Invoice, Bill of Entry, Bill of Supply, Delivery Challan, or others based on the type of transaction.
3. Document No., Date, and Company & Party-related information – Document No., Date, GSTIN of Company and Party, and the Pin Code and State of the Company and Party are also mandatory.
4. Item HSN code – It is mandatory to provide the correct HSN code of all the items in the consignment.
5. Tax-related mandates – You need to provide taxable value, tax, and Invoice value in an e-Way Bill.

There are many validations applicable to e-Way Bill. Moreover, the e-Way Bill system keeps on adding or updating these validations. You can refer to the below link to understand validations applicable to e-Way Bill.

https://docs.ewaybillgst.gov.in/apidocs/version1.03/generate-eway-bill.html#validations

The below table shows the vehicle number formats approved by NIC.

Yes, you can check Tally’s e-Way Bill services status on the public status page on the following link –

https://status.tallysolutions.com/

The option Ship is renamed to Ship/Road-cum-Ship. However, there will be no functional impact of this textual change on the e-Way Bill activities. This is because the code for Ship or Ship/Road-cum-Ship remains the same, which is 4.

Moreover, if you want to have the same text on the print, then you can add it using New Mode under the List of Modes. However, ensure to specify the code as 4. Otherwise, the request for the e-Way Bill activity will be rejected.

You can extend an e-Way Bill:

1. Before 8 hours of its expiry.
2. Within 8 hours after its expiry.

In case TallyPrime displays that the e-Way Bill credentials are invalid, multiple times, then please check the following steps.

1. Ensure that the e-Way Bill Login credentials being used are registered using Tally as GSP.
   For more details, click here.
2. You need to ensure that the credentials are for the specified GSTIN.
3. Ensure that the credentials are as per the live e-Way Bill portal and not the Sandbox portal.
4. When you enter GSTIN, Username, and Password,
5. You need to ensure that GSTIN, Username, and Password are entered manually to prevent the addition of special characters while performing Login in TallyPrime.
6. Check the heading of the Login Screen. Use the credentials for the specified Login.
   • If the heading is e-Invoice Login, then use e-Invoice Login.
   • If the heading is e-Way Bill login, then use e-Way Bill Login.
   • If the heading is e-Invoice Sandbox login, then use e-Invoice Sandbox Login.
7. Perform Reset Login from F1 (Help) > Troubleshooting > Reset e-Invoice/e-Way Bill Login, and try to log in again.

If you have generated the e-Way Bill, and information for the same is available in the Additional Details screen, then open TallyPrime’s e-Way Bill report.

If you do not have Part B details, but the details have been updated offline, then the transaction will be under the e-Way Bill generation Without Part B. You can mark the transaction as Part B updated using the e-Way Bill report.

Follow the step given below.

1. Move the cursor on the transaction for which you want to update Part B.
2. Click Ctrl+F7 (Mark Part B as Updated).
3. Specify the Part B details.

However, if the Part B details are not yet updated and need to be updated, then follow the steps given below.

1. Move the cursor on the transaction for which you want to update Part B.
2. Press F7 (Update Part B).
3. Specify Part B details.
4. Press Alt+Z (Exchange) > Send for e-Way Bill > select the transaction > press S (Send).

The e-Way Bill portal allows a discrepancy of up to 10% in the distance between the pincodes. However, this error occurs when the distance between the pincodes is higher than theactual distance as per the portal.

If you are using TallyPrime Release 3.0 and later, then you can navigate to the above-mentioned link for the calculation of the distance from within the product.

1. During voucher creation, setProvide e-Way Bill detailstoYes.
   Thee-Way Bill Detailsscreen appears.
2. PressAlt+L(Calculate Distance on Portal).

You will be redirected to the portal and you cancalculate the distance between the pincodes which will generate the distance. The same needs to be updated in the voucher.

You can then proceed to generate the request for e-Way bill generation.

As an alternative, you can also follow the below-mentioned process:

1. Enter zero in the Pin to Pin Distance as per Portal and send the request.
   The portal generates e-Way bill along with the distance.
2. Update the distance in the voucher, so that it can auto-populate for the upcoming vouchers.

However, if you are using TallyPrime Release 2.1 or earlier, then you can open thefollowinglink on a browser and calculate the distance between the pincodes:

https://ewaybillgst.gov.in/Others/P2PDistance.aspx

To identify the Stock Item with the invalid HSN Code, follow the steps given below.

1. Press Alt+G > type or select GST Rate Setup and press Enter.
2. Select the Stock Items specified in the transaction.
3. Perform GST HSN/SAC Info.
   Subsequently, you will be able to identify the item with the invalid HSN Code.

The GST System and the e-Way Bill system are integrated, and accordingly, GSTINs of the taxpayers who have not filed GSTR 3B returns for two or more consecutive periods get blocked for e-Way Bill activities.

Follow the steps below to unblock your GSTIN from performing the e-Way Bill activities.

If you want to generate e-Way Bills immediately after filing the GSTR 3B Returns on the GST portal, then you can log in to the e-Way Bill system and select the option Search Update Block Status and then enter your GSTIN to check the status.

If the portal is showing that your GSTIN is still blocked, then you can use the Update option to get the latest filing status from the GST common portal. If your Return filing default period is less than 2, then your Return filing status will be communicated from the GST portal to the e-Way Bill system. Resultantly, your GSTIN will be unblocked. As a result, you can perform all the e-Way Bill activities on the e-Way Bill portal.

If the issue persists, then you can contact GST Helpdesk and raise a grievance.

Yes, you can easily change the format of e-Way Bill and print it in a slip mode by changing the Format of e-Way Bill.

1. Open the voucher that contains the required e-Way Bill details.
2. PressCtrl+P(Print).
   Alternatively, pressAlt+P(Print) >Current.
3. In thePrintscreen, pressC(Configure), and setFormat of e-Way BilltoRegular.

You can then print the Invoice and the e-Way Bill will get displayed in theRegularformat, like a slip.

The e-Way Bill details can be exported only when, the transaction value is greater than or equal to the threshold limit specified in the Company GST Details screen. You can do the following to export the e-Way Bill details from the voucher:

• Check the threshold limit for e-Way Bill in the Company GST Details screen, and correct it as needed.
• Ensure all the details required to export e-Way Bill details is provided in the Statutory Details screen of voucher. You can enter these details by:
  • Enabling the option Provide GST/e-Way Bill details in the voucher
    Or
  • Using Ctrl+I (More Details) > e-Way Bill Details option.

If the transaction value is lesser than the threshold limit, and e-Way Bill details are provided using Ctrl+I (More Details) > e-Way Bill Details, the JSON file for e-Way Bill details will not be generated. However, you can set the new lower threshold limit from the Export for e-Way Bill report.

• Press Alt+G (Go To) > Export for e-Way Bill report > press Ctrl+B (Basis of value).
• Enter the required amount in Set threshold for Interstate and Set threshold for Intrastate fields.
• Export the transactions to generate the JSON file for upload.

Following changes have been introduced on e-Way Bill portal. Check the procedure provided for each change, to correct the details and generate the e-Way Bill.

• Based on the PIN code of consignor and consignee, the NIC portal calculates the distance. If the distance entered in the invoice is not within the limit allowed, JSON file upload will fail.

To check the distance go to e-Way Bill portal > Search > Pin to Pin distance.

In the e-Way Bill details of the invoice, you can enter this distance and generate the new JSON file for upload. If you have to change the distance, you can add only up to 10% of the actual distance, rounded-off to the nearest digit.

Upgrade to the latest release of TallyPrime, to automatically round off the decimals and capture the distance as a whole number in JSON file and MS Excel template. This can be uploaded to NIC portal to generate e-Way Bill.

Note: If the distance entered is 0.01 to 0.49 or above 4,000 km, the transaction will appear with the exception Distance cannot be less than 0.5 km or more than 4000 km under Information required for e-Way Bill not provided of Export for e-Way Bill report.

Extension of e-Way Bill validity while in transit or movement.

• Login to e-Way Bill portal.
• Navigate to E-Way Bill Module > Extend Validity.
• Enter the e-Way Bill No. to view the transaction details.
• Select Yes for the option Do you wish to get Extension for this EWB.
  
• Select if the Consignment is In Transit or In Movement.
  
• Enter the required details and click Submit.

Restriction on composition dealers for generating e-Way Bill for interstate transactions.

As per GST Act, composition dealers are not allowed to make any interstate transactions. If you generate and upload JSON file for such transactions, it will be rejected by the portal.

e-Way Bill is generally raised by the seller of goods, hence the provision to export e-Way Bill details is provided in sales invoice. To export the e-Way Bill details of purchases:

1. Gateway of Tally > Display More Reports > Statutory Reports > GST Reports > e-Way Bill > Export for e-Way Bill.
   Alternatively, press Alt+G (Go To) > type or select Export for e-Way Bill > and press Enter.
2. Select the Invoices Ready for Export and press Spacebar to select the purchase invoice.
3. Press Alt+E (Export) > e-Way Bill to export.
4. Press E (Send) to create the details in MS-Excel or JSON file.

You need not generate e-Way Bill details for transactions whose value is below the specified threshold limit. If you want to enter these details, you can change the limit in one of the following screens:

• Company GST Details screen > press F11 (Features) > set Enable Goods and Services Tax (GST) to Yes > enable the option Set/alter GST details > enter the required values in the Threshold limit fields of interstate and intrastate limit.
• Export for e-Way Bill configuration screen – Alternatively, press Alt+G (Go To) > type or select Export for e-Way Bill > and press Enter.
• Press F12 (Configure) > change the Threshold Limit for Interstate and Intrastate.

If your invoice value exceeds the limit specified for inter or intrastate movement of goods, you need to generate e-Way Bill.

• Interstate movement of goods – record an interstate sales invoice, and enter the e-Way Bill details.
• Intrastate movement of goods – record delivery note and enter the e-Way Bill details.

To export the e-Way Bill details of purchases from unregistered dealers:

1. Gateway of Tally > Display More Reports > Statutory Reports > GST Reports > e-Way Bill > Export for e-Way Bill.
   Alternatively, press Alt+G (Go To) > type or select Export for e-Way Bill > and press Enter.
2. Select Invoices Ready for Export and press Spacebar to select the purchase invoice
3. Press Alt+E (Export) > e-Way Bill to export.
4. Press E (Send) to create the details in MS-Excel or JSON file.

Unblocking of e-waybill generation facility means restoring the facility of generation of E Way Bill, in respect of such taxpayers GSTIN (as Consignor or Consignee), in the event of filing of the return for the default period(s), thereby reducing the default period to less than 2 consecutive tax periods.

Also, the Unblocking can be done by the jurisdictional officer online on the GST Portal, upon considering the manual representation received from such taxpayer.

As provided in Rule 138 E of CGST/SGST Rules 2017, blocking of EWB generation facility will be implemented on EWB Portal, when the taxpayer does not file GSTR 3B return for two consecutive tax periods.

Thus, taxpayers who are required to file Form GSTR-3B and have not filed it for the month of January and February, will be blocked from EWB generation facility form March onwards.

In case of filing of GSTR 3B returns by taxpayers, resulting in reduction of their return filing default period of less than two tax periods, their return filing status will be updated on E Way Bill Portal, and their GSTIN will be unblocked for E Way Bill generation facility, next day.

The Unblocking can be done by the jurisdictional officer online on the GST Portal, upon considering the manual representation received from such taxpayer.

If the tax payer wants to generate the e-way bills immediately, after filing the GSTR 3B
Returns (on GST Portal), then they can login to the e-way bill portal and select the option ‘Search ->Update Block Status‘ and then enter his/her GSTIN and see the status.

If the GSTIN is still shown as blocked, then they can use update option to get the latest filing status from the GST Common Portal. If their return filing default period is less than two, their return filing status will be communicated by GST System to E Way Bill Portal, and such blocked taxpayers GSTIN will be unblocked and their E Way Bill generation facility will be restored on EWB Portal.

Taxpayers may contact the GST helpdesk and raise a grievance, if issue is not resolved.

There are two types of transporters – the Transporters who have only enrolled
themselves on E Way Bill portal (ie who don’t have GSTIN) and the Transporters who are also registered at GST portal (ie who have GSTIN).

Transporters enrolled in EWB Portal and who are not registered on GST portal, will not be impacted (as they are not required to file GSTR 3B returns).

If the GSTIN of the GST registered transporter is blocked, then that GSTIN cannot be used as Consignor, Consignee or transporter, while generating e-way bill and updating transporter details.

Yes, the e-way bill system will block the updating of Transporter Id, if registered in GST and has not filed the GSTR 3B Return for last two successive tax periods.

However, there will not be any problem in updating details of the enrolled transporter id (ie who don’t have GSTIN), while generating the e-way bills.