Thank you for everything. Matt & Crystal were great to work with. Everyone was very kind and knowledgeable and it made things easy. They always kept us informed.
Everything was perfect!. All the staff were so kind and understanding. Losing Mom was awful but her showing was so beautiful. I give an A+.
The Deck-Hanneman staff has always made the experience of funeral planning and the funeral itself something not so dreadful. They make the best of a sad situation. You have always treated my family well and always receive great service from you. Thank you!.
Doug Wise was recommended as a true professional. This situation was very unique, difficult, and complicated covering two families in two different states. Doug pulled off a lovely solution that satisfied everyone.
Kelly did a wonderful job making a difficult time so much easier for us. Many thanks to her!. Kelly was so great. She walked us through everything. Kelly took care of all we needed and took care of all of our needs as well. She is very good at her job. The preplanning was very helpful.
Everything was done in advanced helped and the Experience was great. Thank you for going out of the way and above and beyond for my Mom & Dad. It was nice have a family friend, Rick, working and someone from mom's hometown, Tom as well.
For such a short notice, you did a great job. You made the family feel very comfortable
Thank you for taking good care of our mon/gramma, and treating her with dignity & respect. Every staff member was very kind and genuine also.
Everything was handled with love and respect. My brother's remains were cared for with dignity. Everything was perfect. Drew went above and beyond.
Not having expected the quick passing of our son, we couldn't have asked for better service. Drew's communication and attentiveness was beyond imaginable. Drew couldn't have been more caring or considerate. Everything was perfect. Drew even recommended we bring in items from his nursery. Thank you for helping us through this process.
Thank you for everything. You made things a little easier. My mom would have approved of your services. Drew made sure we got everything we needed and everything was amazing. Thank you Drew.
Matt was extremely helpful in our unique situation. Kind and non-judgmental. He made a difficult time a bit easier.
Keep doing what your doing. It is a great way to treat customers and they are your best investment. Drew was very understanding with the family and helpful.
Drew and his staff exceeded our expectations and accommodated all our wishes.
Drew made sure everything was handled. He answered all of our questions thoroughly even when we asked him the same one several times. Everything was perfect.
Was very pleased. Cathy was sympathetic and yet encouraging and open to the kids ideas. It was well organized and being open to the having my daughter use her draft horses to take her dad to the cemetery and the flag draping the coffin. It was our funeral.
I hired friends whom I care about and they care about me, Kelley, and family. When you hire the best, you expect the best and you came through. I was delighted by the positive comments I got regarding everything. Love you all! Thank you Cathy, Greg, Kraig, and Kay.
My family has been using the Grand Rapids funeral home since the 1950's. Thank you Cathy.
I appreciate the after service communication to see how I am doing. Thank you.
You do a wonderful job. Please don't change- you are personal yet professional. Thank you for everything! Drew went above and beyond any funeral home I have been to.
We have used Drew twice now and both times Drew went above and beyond to make sure everything was perfect and we were comfortable through the whole process and even after.
We were very pleased with everything. It was preplanned which made it all so easy for us. Thank you
Drew made things easier for us during this difficult time. He took care of everything. Drew took a lot of concerns off of us. He took care of everything.
Thank you for getting us through this very difficult time. Doug went out of his way to care for our family.
If you are looking for a funeral home provider, look no further. We used Keller Ochs to bury my mother in 2005, and my dads wishes were to do the same for him. (Of course ownership has changed since then) . Drew and Crystal were on top of everything! Prompt to answer our questions ( dad really handled mom’s funeral)- we had a lot of questions! They were super patient with us, on top of every detail- and timing. Drew handled the actual service with us- what a warm and sincere guy. He made us feel so confident that he had every detail buttoned up. So many people came up to us and remarked that it was the most lovely visitation and funeral they had ever attended. It was the perfect tribute to our dad. They made the saddest day so much lighter for us. Drew had everything put into the packet - pictures of the flowers and who sent them, thank you notes personalized, they made slight adjustments to dad that we asked for, personalized sign in book, a wonderful tribute video, candle for dad, recordings of both services, seamless coordination with the newspapers for his obituary,church and cemetery. We cannot think of one thing that we had to worry about or were displeased with! What an amazing tribute to our father. I cannot recommend the Devore’s enough.Thank you Drew and Crystal for making this a truly memorable occasion..
I plan on using Hanneman Funeral services again when needed. I would like to thank Drew DeVore and his staff for an excellent job. I was highly satisfied and my family and friends all said they did an excellent service.
Matthew R. Hammer always answered all our questions and always helpful when we needed anything.
Cathy was extremely patient and courteous. Everything was exactly what I had requested.
Love Deck-Hanneman Family Funeral Home in Bowling Green. You're the best. Cathy helped by sharing information we would not have thought to ask.
My grandma’s service was nice and they made it very special.
Drew and the entire staff were wonderful through the entire process. They offered lots of services that I didn't know were available.
I highly recommend Drew and the Hanneman Family Funeral Home. The service could not have been more perfect.
Matt Hammer's professionalism, consideration, and compassion helped relieve anxiety and difficulty in dealing with the arrangements. Everything was perfect. Thank you very much.
We got everything we wanted and more. Having a casket that matched his project truck was very important and we were beyond words that Drew made it happen.
Considering how quickly everything happened and not knowing what to do for our son, Drew and Crystal were very helpful and understanding. We stopped in on our way home after learning our son had died and without an appointment, Drew was very understanding that we needed help with what ever came next and welcomed us. Thank you.
We were very pleased with the entire experience for our father's funeral. Even though it happened sooner than expected, we were grateful to have it planned ahead of time to make it easier for our family overall.
We were treated like family. I could easily become friends with our funeral director Cathy. They did an wonderful job.
Drew and staff were so kind & helpful. They took care of every detail and made every effort to make it special for my family and friends.
Drew was a great director! If were not for him, I’m not sure I would have been happy!
-~ Family of Christine Haslinger
Doug went above and beyond to help me! I want to thank Doug Wise for everything! He was so, so comfortable to talk to. I felt as though we were friends and not strangers to another!
Thanks Doug and staff for caring and helping us through this difficult time. Everything was beautiful! Our mother would have loved it. Thanks for all the personal touches. It was much appreciated.
My wife's father passed away on July 14th and Drew handled his funeral with such care and consideration. Everything was done beyond our expectations. The release of the white doves at the interment was spectacular! Thank you so very much for taking great care of Ted and my wife's mother Pat just a few weeks prior. We highly recommend using this funeral home.
Drew made all the difference in the world, he went above and beyond in our time of grief. A job well done!
Our only son passed away out of state and Cathy was very caring and understanding during the whole process. Would recommend her to anyone!
Our funeral director Cathy was very helpful and experienced in our decision making. They took care of our needs before we knew we needed them. At the onset of the Covid-19 lockdown, with such uncertainty, Cathy went above and beyond to meet all our needs. They helped us prepare in advance which made the difficult time simpler.
Drew was amazing during what is obviously a stressful and confusing time. Every aspect of our needs was addressed or coordination offered; and our unique celebration desires were all accommodated with grace. Very well done.
My special thanks and love to Cathy Hoffman for helping and guiding me to make this service exceptionally beautiful and special .Your sincere staff was exceptional. They went above and beyond with heartfelt sympathy and made our family so happy to have had my uncle's service a shining tribute for his eternal journey.
Dear Drew & Crystal
Mom and I cant thank you enough for all the things you have done for us. We have always felt a small part of the Hanneman Family but you took over the top. You have our deepest gratitude and if there is anything we can do for you please let us know.Sincerely,
Matt Sterling
Kraig & Kay, Drew Matt, & Cathy,
Words cannot express the professionalism, sincerity that you all displayed during our time of sorrow. As I expressed verbally to Kraig Hanneman & Drew DeVore, outstanding job on mom's service from start to finish. Hanneman Funeral Home went above and beyond their expectations. Hanneman's should be proud of your employees/family. I for one -sure am.
Cathy Hoffman was great. A pleasure to have worked with her under the circ*mstances.
Everyone made a very difficult experience much easier. The friendly, caring staff and owners are wonderful and all the little extras were awesome. Thank you to everyone.
"I have used other area funeral homes and was never treated as well as I was treated by Drew and his staff at Hanneman Funeral Home. I would highly recommend them to anyone."
Thank you to Drew and the Hanneman Funeral Home for taking such good care of Dave and our family. We are thankful for the time you took with Dave, he looked very peaceful.
On behalf of my entire family, we would like to extend our thanks and gratitude for arranging my son's final journey home. You consistently insured that all details were address and solved every challenge that arose. At a time of great stress and sorrow you relieved us of those heavy burdens. We cannot thank Drew and his excellent staff enough for that.
God Bless,
Jodi Kendrick & Family
Drew & Crystal,
Thank you so much for the roses. For all of your support , for making everything so simple when it could have been hard. It was nice to have some people there to work with that we knew. Tell Curt & Don thanks also. Thank you for all your support. Please keep us the good work & it was a pleasure to work with you.
Drew,
Your attention to detail is unequalled in my 59 years of experience with calling hours & funerals. You left no stone unturned. Your extra efforts (50 stamps for our thank you notes... photos of the floral & other memorials) not to mention distribution of the floral arrangements did not go unnoticed. Your bud vase was lovely! In grateful appreciation to your TLC of our sweet mamas last days. She would of loved her Christmas send off!
Thank you to all of you, especially Matt for taking care of all of the final arrangements for Laura Rood. We all appreciate all you did to make this so special. Thank you from the bottom of our hearts.
Very kind very caring family to help take care of loved ones last wishes. Can not thank Drew and family enough for the special care given to us and our deceased loved ones. It was a peace of mind just knowing they were taken care of with loving hands. Thank you so much for the love you showed us. The John Kelly Jr. Family and the Amy Boggs Felkner Family
Our family truly appreciated the personalized care and all the extra, unexpected services. Friends commented on the friendly, family atmosphere, the spacious accommodations for visiting, and large areas for memorabilia displays. Drew was extremely helpful and flexible when changes were requested. Drew & his staff made this difficult experience much easier for all of us. Thanks! Deb Ewing & Bud Branan Family
