Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Honolulu come from postal codes 96817, 96822, 96826, 96816, 96815, 96818, 96813 and 96819.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
Full Outage Map
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Spectrum?
2.26 out of 5 277,444 ratings
Thank you!
Problems in the last 24 hours in Honolulu, Hawaii
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Honolulu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 10: Problems at Spectrum
Spectrum is having issues since 12:20 AM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
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Wi-fi (13%)
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Total Blackout (9%)
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TV (8%)
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E-mail (4%)
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Phone (3%)
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Live Outage Map Near Honolulu, Hawaii
The most recent Spectrum outage reports came from the following cities:Honolulu, Pearl City, Mililani Town, ‘Ewa Beach, Waipahu, Kaneohe, ‘Aiea, Kailua and Waimanalo.
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| City | Problem Type | Report Time |
|---|---|---|
 Honolulu | Internet | |
| Honolulu | Total Blackout | |
| Honolulu | Internet | |
| Honolulu | Phone | |
| Honolulu | Phone | |
| Honolulu | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near Honolulu, Hawaii
Latest outage, problems and issue reports in Honolulu and nearby locations:
- Isabelle (@tcapizzy) reported fromHonolulu County, Hawaii
@Ask_Spectrum I’ve been trying for two hours to get help with setting up my internet. Online redirects me and the chat fails, over the phone the call keeps failing on me after holding for 20 mins. Please help!!
- Hyperkind (@hyperkind) reported fromKaneohe, Hawaii
@Ask_Spectrum internet went down for 96744 zip
- Rufino Dan Magliba (@RufinoIV) reported fromHonolulu County, Hawaii
Dear @Ask_Spectrum @specsportshi please help! #WTF!
- DeborahLynn (@DeborahLynnnnn) reported fromWaipi‘o Acres, Hawaii
I literally live down the road from @GetSpectrum and my internet sucks @$$. #noservice #247
- Daniel Jalomo (@WikiNomad) reported fromHonolulu County, Hawaii
@GetSpectrum you ****** me over on my phone plan. #wtf
- the wild wahine (@thewildwahine) reported fromHonolulu County, Hawaii
@Ask_Spectrum what up with outage in Waikiki in Honolulu, HI we cannot get on. We need to work.
- Caitlin Bunner (@chickdrummer88) reported fromHonolulu County, Hawaii
So, bad news... our area's @GetSpectrum service is down. Thank you @F2KComNet for the amazing raid! I'm hoping it will be back up soon so I can raid with MRGL
- Lord of Storms End 🦌 (@D_Lew_Lew) reported fromPearl Harbor, Hawaii
@GetSpectrum your internet is literally thee worst in Hawaii. Please fix your sh*t
- Ａｌｌ Ｋｎｉｇｈｔ Ｅｍｐｉｒｅ (@AllKnightEmpire) reported fromMililani Town, Hawaii
@GetSpectrum Seems like everyone in Hawaii is having issues! Been on hold for 35 mins.
- Karma Renee (@iAmMissKarma) reported fromHonolulu County, Hawaii
At this point @GetSpectrum is so bad I’d legit just rather not have internet at all. Like I’m just gonna cancel this **** I could use my phone as a hotspot and get better internet service
- Jordan Dinong (@Jordyisaninja) reported from‘Ewa Gentry, Hawaii
@Ask_Spectrum is there an outage on Oahu hawaii, specifically ewa kapolei area
- Daniel Jalomo (@WikiNomad) reported fromHonolulu County, Hawaii
@Ask_Spectrum my phone still isn’t working. What’s wrong with your Mobile service
- Mekel Kasanova™ (@MekelKasanova) reported fromHonolulu County, Hawaii
Sorry guys my @Ask_Spectrum internet is down due to a flash flood storm we had out here. Hopefully it’ll be up soon
- 808 Manukan (@808Manukan) reported fromHonolulu County, Hawaii
Way to **** up the cable @Ask_Spectrum Totally jacked it all up now smdh #damnspectrum #tookawayondemand #cantordersh*t #f*ckupkine
- Isabelle (@tcapizzy) reported fromHonolulu County, Hawaii
@GetSpectrum I’ve been trying to receive assistance with setting up internet in my home for the past two hours and keep getting disconnected/redirected. Please help!
- Vanessa N (@wiredinhi) reported fromMaunawili, Hawaii
@Ask_Spectrum internet poor, Cable more disconcertedly glitchy Windward Oahu. Onine school is coming up please fix ASAP
- Jonah Flores (@joflooooo) reported fromKahalu‘u, Hawaii
.@Ask_Spectrum @GetSpectrum deadass removed @RedZoneChannel from our sports package...... give me that **** back bruh or we gonna have problems
- Avery (@capturethe808) reported fromHonolulu County, Hawaii
@Ask_Spectrum omg the internet in Honolulu, HI 96813 is SUPER SLOW RN!! AND that’s why I won’t switch over to your mobile plan
- Hyperkind (@hyperkind) reported fromKaneohe, Hawaii
Another night. Another issue with @Ask_Spectrum “reliable” internet service. WTF man
- Courtney (@courtneyyukie) reported from‘Aiea Heights, Hawaii
If you have spectrum & live in Kapolei/Makakilo, just a heads up there’s a HUGE outage so your stuff is probably not gonna work for a while
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- SLF_Me5Wife (@me5wife) reported
Internet down again 😡 truck hit pole took the hold line down if it’s not one things it’s another this second time this has happened now @GetSpectrum @Ask_Spectrum want come out until Tuesday to fix a hazardous condition what good company 🤡
- 218 others (@WincoValvular) reported
@ScuderiaFerrari I would love to be watching it from home in Los Angeles, but @GetSpectrum has a outage so we don’t have wifi nor cable.Yay.
- Devi Sharp (@DeviSharp) reported
@Ask_Spectrum I need internet support but I'm not putting my account information through Twitter. I can't stay connected long enough to use the agent chat. Is there a support e-mail I can send to? I am not asking for support for e-mail service, please do not respond as if I did.
- Earthling (@EarthlingUSA) reported
@GetSpectrum @GetSpectrum why do you support the Big Lie through the Texas GOP?
- SLF_Me5Wife (@me5wife) reported
@Ask_Spectrum This never makes a difference at all, I’ve did this what you’ll just last week in it took three days come out to my house
- Brandon (@Nookie0715) reported
@Ask_Spectrum I'm having issues with my internet again.
- who are you (@Mr_Reed79) reported
At this point, its not even about filing a complaint with the FTC about @Ask_Spectrum, its about how much to ask for
- cyd 🌙 (@cIoudwife) reported
@peachcookies @Ask_Spectrum lmfao right like theyre just gonna be like "oh yep that is happening. sucks" and leave it at that but at this point im literally paying for full price for a total of several days worth of lost internet bc of how long its out each day
- Gabrielle (@Trailgem) reported
@Ask_Spectrum I don’t qualify for a credit because the outage lasted only 4 hrs? That’s absolutely untrue. 3 days only intermittent useless internet. I can’t do anything with a 10 min on and 10 off internet connection. I’m sure you would feel the same
- Gabrielle (@Trailgem) reported
@keyundertheMATT @Ask_Spectrum Plus, no credit because the im outage only lasted 4 hrs??? That was there response after asking for a credit. This has been going on for 3 days!!!
